SyncTide User Manual

1 · Logging in

Open SyncTide in your browser at the address your administrator provided (for example http://<server>.local). Sign in with your username and password. Your role (Viewer, Operator or Administrator) controls which pages and actions you can use.

SyncTide login screen — The sign-in screen. Sessions auto-expire after a configurable period of inactivity.

If you're idle for a while you'll be signed out automatically — just log back in. The timeout is set by your administrator under Configuration → Runtime → Security.

2 · Dashboard

The Dashboard is your live overview. Key Indicators show your site KPIs with a target and trend; Active Alarms lists anything currently raised; the Equipment (asset tree) lists every device — click an asset to chart its trend, and use the timeframe selector (1H…1Y) on that widget to change the trend window. Widgets such as Ranking, Heatmap, Fleet Health and the Escalation Feed are arranged to taste under Configuration → Home Layout.

SyncTide dashboard — Dashboard with Key Indicators, the asset tree, and live widgets.

3 · Explorer

Explorer builds a custom chart from any tags across any devices. Tick the variables on the left, pick a time range and an aggregation bucket (1 sec … 1 year — or Auto, plus a Raw view that plots every sample), and drag on the chart to zoom into a region. The data table below is exportable to CSV. Values show two decimals when they have them, and a single-device view renders in that device's local timezone.

SyncTide Explorer — Explorer — mix tags across devices, choose a bucket, zoom and export.

4 · Editor

The Editor is a licensed add-on module that lets administrators correct historical measurements directly on the Explorer chart — sensor glitches, meter resets and replacement jumps, calibration periods. When your license includes the module and you are an administrator, a pencil button appears in the Explorer's range bar. In Raw mode (one chart point = one stored sample) drag a point or double-click to type an exact value; at any bucket, offset a whole period — % or absolute for analog tags, absolute counter-shift only for totalizers (a percentage would scale the cumulative counter and distort every consumption delta), and force ON/OFF for digital tags. A live preview shows the change with the original as a dashed ghost before anything is saved.

SyncTide Editor: correcting measurements on the Explorer chart — Edit mode — drag points in Raw mode, or offset a whole period with a live preview.

Edits are non-destructive: originals are preserved, the History panel reverts any batch newest-first, every action is audit-logged, and edited points stay marked on the chart (hover shows old → new, who and when) for every role. Past alarm events are not rewritten — they record what actually happened.

5 · Alarms

The Alarms page lists active alarms by severity. Acknowledge an alarm to stop its escalation; use Ack all to clear the queue. The History tab shows when each event was raised, acknowledged (and by whom) and cleared. Timestamps follow the device's local timezone.

SyncTide alarms — Active alarms with acknowledge actions and a filterable history.

6 · Messaging Center

The Messaging Center shows how alarm notifications are dispatched across channels (Telegram, email, SMS/WhatsApp) and the delivery log. Recipients and escalation rules are configured by your administrator.

SyncTide messaging center — Multi-channel dispatch log and contacts.

7 · Reports

Templated report fills an Excel/PDF template with per-tag metrics (Average, Min, Max, Last, Difference) over a chosen aggregation bucket, with a Server/Device time basis. Raw export produces a CSV/TXT of stored measurements where you choose the columns and their order — Timestamp · Category · Variable · Unit · Value. Templates lets you upload and manage report templates, and History lists everything generated. Any report can be scheduled to run and email itself automatically.

SyncTide templated report — Templated report: per-tag metrics, bucket and time basis.

SyncTide raw export — Raw export: reorderable columns and .csv / .txt output.

8 · Equipment

Add and configure devices here. Add equipment collects the protocol (CSV, Modbus TCP, OPC UA, IEC 60870-5-104, MQTT/Sparkplug B), connection details and timezone — CSV folder paths are picked with a folder browser, never typed, and CSV devices accept a manual multi-file upload from the Communication tab. The Communication tab holds the live tag values and advanced parameters; Tag Mapping links equipment tags to system variables; Monitoring sets alarm rules and the communication-timeout check. A device (and all its data) can be deleted from here.

SyncTide add equipment — Add equipment — protocol, connection and a folder picker for CSV.

SyncTide equipment communication — Communication tab — live values, addresses and endpoint settings.

9 · Configuration

Administrators manage the platform here: Tags (system variables, including virtual/computed tags), Groups and Alarm Categories, device Relationships (for the site flow diagram), Home Layout (enable, place and reorder dashboard widgets), and Runtime — which includes Ports & firewall, Retention, MQTT, Health and Security (the idle auto-logout timeout).

SyncTide configuration — Configuration — tags, groups, home layout and runtime settings.